Many long-anticipated changes are coming to the Washington Metropolitan Area Transit Authority. Streetcars are expected to begin service on H Street NE and the Silver Line is slated to start running to Reston and Tyson’s Corner. New fare cards and rail cars are also in the works systemwide. But many old problems and concerns about on-time performance, maintenance and safety remain. Kojo and WAMU 88.5 reporter Martin DiCaro talk with Metro General Manager Richard Sarles about where the system is headed.
General Manager and Chief Executive Officer, Washington Metropolitan Area Transit Authority (WMATA)
Transportation Reporter, WAMU
Metro General Manager Richard Sarles explains why WMATA doesn’t use the transportation industry’s standard for measuring on-time performance. Sarles said WMATA compares measurements against their own internal numbers, rather than industry numbers, to check improvement. “The standard we use was here before I got here,” Sarles said.