Contact Metro

Contact Metro on the web:

Contact Metro by phone:
Metrobus and rail schedules, fares, parking,
Bike & Ride program, and more
Monday-Friday: 6 am – 8:30 pm
Saturday and Sunday: 7 am – 8:30 pm

Contact Metro by Mail:
Washington Metropolitan Area Transit Authority
600 5th Street, NW
Washington, DC 20001

Contact Metro in person:
To reach Metro headquarters at the Jackson Graham Building (600 5th Street, NW):

  • Take the Red, Green or Yellow lines to the Gallery Pl-Chinatown station. Use the Arena exit. Walk two blocks east on F Street to 5th Street.
  • Take the Red line to Judiciary Square station. Use the F Street exit. Walk half a block west on F Street to 5th Street.
  • Ride Metrobus routes D1, D3, D6, P2, P6, X2, X9, 42, 70, 74 or 80
    Use the Trip Planner for door-to-door itineraries.

Customer Relations:
Suggestions, commendations, comments
Weekdays: 8 am – 7 pm

Metro Police:

Let us know what you think!

This is my blog to rant and rave about how bad the DC Metro Rail system is..